Refund policy
Cancellation policy and form
Revocation Policy
Right of revocation
You have the right to withdraw from this contract within fourteen days without giving reasons. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods.
In order to exercise your right of withdrawal, you must
George Lemke GmbH & Co. KG
Späthstraße 31-31
12359 Berlin
Tel.: +49(30)66581-3
E-mail: shop@lemke.de
by means of a clear explanation (e.g. B. inform a letter sent by post or e-mail) of your decision to withdraw from this contract. You can use the attached sample withdrawal form for this, but this is not mandatory.
In order to meet the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.
Consequences of revocation
If you this cancel contract, we have to pay you all payments we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us), immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used in the original transaction, unless expressly agreed otherwise with you; in no case will you be charged fees for this repayment.
We may refuse the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
Return of goods & refund
You must return or hand over the goods to us immediately and in any case no later than within fourteen days from the day on which you inform us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days.
They shall bear the direct costs of returning the goods.
You must only pay for any loss of value of the goods if this loss of value is due to a handling of the goods which is not necessary to ascertain the nature, characteristics and functioning of the goods.
The following contracts are excluded from the right of withdrawal:
Section 312g para. 2 No. 1 BGB
contracts for the supply of goods which are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer,
Section 312g para. 2 No. 2 BGB
Contracts for the supply of goods that can spoil quickly or whose expiry date would be quickly exceeded,
Section 312g para. 2 No. 3 BGB
Contracts for the supply of sealed goods which, for reasons of health protection or hygiene, are not suitable for return if their seal has been removed after delivery,
Section 312g para. 2 No. 4 BGB
Contracts for the supply of goods if they were inseparably mixed with other goods after delivery due to their nature
Sample withdrawal form
If you the cancel contract want, then please fill out this form and send it back.
An
George Lemke GmbH & Co. KG
Späthstraße 31-32
12359 Berlin-Germany
Tel.: +4930/ 66581-3,
Fax.: +4930/ 66581-500
kontakt@lemke-shop.de
I/we (1) hereby revoke the contract concluded by me/us (1) for the purchase of the following goods (*)/the provision of the following service (*), ordered by (*)/receipt to the (*), name of the consumer(s),
Address of the consumer(s),
signature of the consumer(s) (only when notified on paper),
Date
(*) delete the incorrect.